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> Contact Us |
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 Got a question? |
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Please use the information below to determine the most appropriate method of contacting us by: email, telephone, post, or visit.
If you have a wastewater enquiry please click here. |
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| E-mail: |
Customer Services (online enquiry form)
NB: this link will open in a new browser window |
E-mail |
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Telephone: |
Department |
Telephone number |
Billing Enquiries
For billing and water meter enquiries
8.00 a.m. to 6 p.m. Mon-Fri
8.00 a.m. to 2 p.m Sat |
0845 769 7982* |
Operational Enquiries
7 a.m. to 8 p.m. Mon-Fri
8 a.m. to 4 p.m. Sat/Sun
An emergency service operates outside these hours |
0845 782 3333* |
| Fax |
01707 277 188 |
Minicom
For those with hearing difficulties |
01707 277 149 |
Leakspotters Hotline
Freephone number for reporting leaks |
0800 376 5325 |
| Switchboard |
01707 268 111 |
Media Enquiries
For journalists or press offices (not customers) |
01707 277 110 |
Environmental Information Regulations Enquiries
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0845 782 3333 |
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| *Unless otherwise stated, all calls are charged at local rates. |
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| Post |
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Billing enquiries: |
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Three Valleys Water, PO Box
188, Hatfield, Herts AL10 9AE |
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Environmental Information Regulation Enquiries: |
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Head of Corporate Reponsibility Services, Three Valleys Water, PO Box 48, Hatfield, Herts AL10 9HL |
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Sponsorship or donation
requests: |
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Communications, Three Valleys Water, PO Box
48, Hatfield, Herts AL10 9HL |
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All other enquiries: |
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Three Valleys Water, PO Box
48, Hatfield, Herts AL10 9HL |
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| Visit |
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| Our main office reception is open between 8.30am and 5pm, Monday to Friday. To help you find your way to our main office please click on the link to the map below - the map will open in a new browser window: |
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Three Valleys Water PLC
Registered in England No. 2546950
Registered Office: PO Box 48 Bishops Rise
Hatfield Hertfordshire AL10 9HL
VAT number 600 431504 |
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